Wonderful experience - the hotel is clean and the rooms are great for having everything you need for the basics. The location is perfect, it's super close to the freeway. Breakfast was great, lots of options. Nice little convenience store items near the front desk. Fitness center is open 24 hours which is super helpful. Didn't try the pool but looked nice. Jessica was so friendly, kind and helpful. Awesome hotel!

Good value and easy to find I had a pleasant enough stay at the Holiday Inn Express Lancaster. It is a solid choice if you are looking for a reliable, no-frills experience. The hotel is very easy to find, and I appreciated that the parking lot is well-lit and feels secure. While the pillows were a bit flat and the stay was overall unremarkable, it represents a good value for the price. It is a practical option for a quick stop or a short trip.

Got into the room, took my shoes off, stepped on a goat head. Room smelled funky. Shower smelled strong of mildew. Ac compressor rattled when engaged, had to sleep with ac off. Breakfast was out of most items, completely out of sugar. Do yourself a favor and just stay somewhere else.

Very decent place with good hot breakfast. My only complaint were the limited tv stations and flat pullout bed. Seems the movies were in Spanish and we had to use the couch cushions for better padding on the pullout bed. But otherwise very decent stay and I would not only recommend but stay there again.

I stayed here under Brianna Moringlane on Feb 14th-15th I had a bad experience due to having bed bugs in my room . I told three different cleaning ladies and they assured me I would have a new room they never got back to me . Never got new room . Also, I’ve called front desk for towel and not one person came to bring me towels I never would stay here again .

Rooms were clean and towels were fresh,white and clean. Yes this location needs updating but all is still in good working condition.

I recently stayed here 3 separate times within the last 3 weeks to help care for my Daddy. The front desk staff was beyond amazing and very, very kind. Though lovely gal Jess gave me a list of all peeps to thank, my scatterbrain can't keep them straight, but she, Anna, and Russel were the folks I saw the most coming and going. I felt they ALL were my "friends" while there when I needed to talk...they kindly listened. Jess even surprised me with a suite upgrade during my last stay, and I felt humbly grateful...still do. Art the maintenance fellow was awesome and kind as well. This hotel is blessed with an attentive, friendly staff including the breakfast and wonderful housekeeping folks. I slept like a rock in my lovely room(s), and will not hesitate to stay again. Quiet, safe parking, all good. Thanks, guys. Pam ??

I had to wait 30 minutes for the front desk person to return from his break and there was no one else available to check me in. When he returned, he told me he always leaves for break around 6-7pm and I just shouldn’t expect to be able to check in around that time. I told him I was surprised the front desk would be unattended and a different Holiday Inn employee standing next to us told me there were plenty of other hotels nearby I should stay at instead. Message received!

Good customer service, they do clean your rooms which is a big deal for me but the area is ok. Still family friendly. You get 4 pillows too btw.

I have sincere gratitude to the staff for their exceptional service. Their proactive approach in resolving the laundry issue and the provision of a late checkout were greatly appreciated during my work-related stay. If I am everyone in lancaster again definitely where I am staying