The rooms are pretty nice here, but the management is pretty dumb here I am an employee of Hilton and have been for the past 15 years but every time I get a room here the manager named Marina she is a Hispanic woman with a bunch of tattoos will never let me do digital check-in, even though every hotel lets me do it and then every time I check in, she wants to speak with me in person after I’m already in my room and my pajamas and all that to ask me why I’m staying at the hotel she claims she never sees me in person although I have to check in in person with her other employees. It doesn’t matter what I’m doing there if I want to take a girl or a guy to have a fun night with that’s none of her business. Most of the time I check in and I go to the casino Hard Rock, which is 40 minutes away. I have fun and I come back at seven in the morning and I take a nap and I check out but what does that matter to this manager here she is highly obsessed with figuring out why I’m staying at the hotel. I’m pretty sure no hotels do this to her when she checks in anywhere if I’m going for a quickie why should I tell her that’s my privacy for getting a hotel room Right !! I’ve already contacted headquarters for Hilton because she’s getting to be a huge headache.

UPDATE TO MY ORIGINAL REVIEW——— my family and I traveled for work again this week and decided to give this hotel another try because we love to bring our fur baby with us when we can. We actually got the same exact room this time. It was so much cleaner and had the remote this time lol. The soaps were fully stocked and the room had a blow dryer this time. I would like to also say how amazing the staff is once again. Every employee we spoke with were just above and beyond kind and friendly! The staff is truly amazing and was a huge factor in us deciding to give this place another try. The AC blows super cold and that was so nice! Probably works better than anywhere we’ve stayed and we travel weekly and stay all over the country. Based on our experience this time around on 3/22/26 we would come back again and stay with them when we come back for work. They definitely take the feedback seriously and made obvious changes on the cleanliness.————I will start by saying the staff were nice and pleasant. Loved that it was a pet friendly hotel and we could bring our fur baby with us. The room was spacious however it was not what we were expecting. As soon as we walked into the room you could tell it was not very clean at all and there were no garbage cans in the room. The floors were very visibly dirty and had not been mopped or vacuumed. The bathroom was very dirty. There was blood smeared in the shower. The floors were extremely dirty as was the toilet. We cleaned it up ourselves as we checked in late and were only staying a night. The room had no remote to the tv and they didn’t answer at the front desk so we had to go downstairs to ask for one. There was no soap left in the bathroom area for washing hands. The complimentary shampoo/conditioner and body wash were all completely empty. I don’t think they have cleaned the bathroom or the room at all for that matter in some time. It wasn’t the worst we’ve seen but certainly not the best. Also didn’t love the charge for parking even though the parking lot was pretty empty. Ended up spending $400 for a one night stay in a dirty room. Lesson learned. The next business trip to the area we will definitely go with a different hotel.

Me and my husband stayed there on night and we encountered roaches in this so called 4 star Hotel. We killed 3 roaches and then the toilet when I flused it it over flowed all over the floor I just went #1 imagine going #2 hell no. Oh and here comes the good part the girl ( Angie)who checked us in was very nice and when I brought it tk her attention the next morning all she said was I'll let maintance and manager know. And then we encountered the wicked witch Asst. Manager ( Marina) very rude and unprofessional. We called corporate office and we told them everything they called they property spoke to her and she said we were no longer welcomed there. Well corporate associate Marge was very professional she tried her best she did comp usat another location because of the Asst. Manager (Marina) said we were not welcomed there.I think its time to let The Hiltons know what kind of employees they have good thing we know upper hand people to let them know. So I will never recomend this location. But thats just me. Good Luck!!!!

Showers were hot, ac cold, and the bed was comfy. Will stay here again when I'm in the area. Staff was friendly with Brandie being exceptionally great! Snacks and drinks next door made for a great way to end the workday. A couple room quirks, bathroom door wouldn't latch, fridge and microwave were unplugged when I got there, and the hall door let a lot of noise through. But this all will probably get fixed with the active renovations.

I came in to book a room and was greeted by the most friendly ladies with great customer service, Emily, Brandie, & Veronica. Great personalities these ladies.

Staying at the local Hampton inn in the city I reside in was fantastic I'm not unfamiliar with the chain but having relatives in town and I needed some extra room so we chose to stay at the Hampton inn in my grandson's loved it the staff was beautiful the meal was beautiful and the rooms were so spacious and well equipped with everything the person working the front desk Mary was just awesome and Katrina in the kitchen was awesome she was very professional but the connection to the fact that we are humans and the love she put into that presentation of the food made me feel like I was dying in my own kitchen way to go Hampton inn

We had a really bad experience here, it was very disappointing for our visit, we had booked at least two weeks in advance a 2 queen room with the extra space, just for them to down grade us the day of check in day, to the room with less space and one bed, the front desk was so unprofessional, all they said was you can cancel or get a king bed due to some remodeling ? I will never come back to this hotel ever again!!!

Fantastic front desk hostess, Marihett was so nice and very welcoming, I had a very busy and frustrating day and she took care of my reservation so easily made me feel at home.

It was fine. It says you get breakfast and you do, but you have to walk to the other hotel to get it which is strange. The door from the parking lot didn't work so I had to walk all the way around the hotel at night.Because it won't open with your key card. The stairwells were extremely dirty, which is never a good sign, because the common areas were just not clean. There was something beeping in the hallway. Maybe a faulty door or something, but it kept me up all night. I would say that it's not worth the money, because you also have to pay for parking when the parking lot is virtually empty. I would definitely pick a different hotel next time. I would just use the word fine. It was fine and we had a place to stay, but I would not choose it again.

We stayed Oct 3 - 6. The rooms were very clean and the staff was great. They are dog friendly